Privacy Policy

Information we collect

• You provide: name, email, phone, billing/shipping address, account details, messages/support requests, form entries.

• Automatic: IP address, device/browser info, pages viewed, links clicked, approximate location, timestamps, referral URL, cookies and similar technologies.

• From third parties: payment processors (transaction details, status), analytics providers, marketing partners, social sign-in (if enabled).

• Payment data: We do not store full credit/debit card numbers. Payments are processed by various processors, e.g., Stripe/PayPal. Their privacy policies apply.

 

How we use your information

• Provide and improve our services

• Process orders and payments

• Communicate with you (support, transactional notices, marketing where permitted)

• Comply with legal obligations and enforce our terms

 

Legal bases

• Contract (to provide requested services)

• Legitimate interests (site functionality, security, analytics, marketing to the extent permitted)

• Consent (where required, e.g., certain cookies/marketing)

• Legal obligations

 

Sharing your information

• Service providers: hosting, payment processing, email and SMS, analytics, customer support, marketing tools, security

• Business transfers: mergers, acquisitions, asset sales

• Legal: to comply with law or protect rights, safety, and security

• We do not sell your personal information.

 

Cookies and tracking

• We use cookies, pixels, and similar technologies for functionality and analytics.

• Manage preferences via our cookie banner or your browser settings. Blocking cookies may affect site functionality.

 

Data retention

• We keep information only as long as necessary for the purposes above, including recordkeeping, fraud prevention, and compliance.

 

Security

• We use administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure.

 

Your rights

• Depending on your location, you may have rights to:

• Access, correct, or delete your personal information

• Object to or restrict processing

• Data portability

• Withdraw consent where processing is based on consent

• To exercise rights: contact us at rebecca@rebeccaingramconsultancy.com

 

Marketing communications

• You can opt out of marketing emails by using the unsubscribe link or contacting us. Transactional messages will still be sent.

 

Children

• Our site is not directed to children under 13 (or as defined by local law), and we do not knowingly collect their personal information.

 

Third-party links and services

• Our site may link to third-party websites or services. Their privacy practices are their own.

 

Changes to this policy

• We may update this policy from time to time. We will post the updated version with a new effective date. Material changes will be highlighted or notified as appropriate.

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