Terms & Conditions

Effective date: October 2025

1. Definitions

• We/us/our: Rebecca Ingram Legal Consultancy and Coaching

• You/Client: The client named in the Engagement Letter.

• Engagement Letter: The letter, proposal, or statement of work that sets out the specific services, scope, fees, and any special terms.

• Services: The legal consulting services described in the Engagement Letter.

Terms & Conditions

Scope of Services

• Our Services are as described in the Engagement Letter; any change requires written agreement.

• We do not provide services outside the agreed scope, taxation, financial audit, investment advice, or services in other jurisdictions unless expressly agreed.

• No guarantee of outcome is given.

Your Responsibilities

• You will provide timely, complete, and accurate instructions, information, and documents, and will make decisions and approvals when requested.

• You warrant you have authority to instruct us and to permit us to use and disclose information as set out here.

Fees, Expenses, and Taxes

• Fees are as stated in the Engagement Letter (hourly/fixed/retainer/contingent as applicable) plus disbursements (e.g., counsel, experts, filing, travel) and applicable taxes (e.g., VAT/GST).

• Estimates are not caps; we will inform you if a material variance is likely.

• We may revise rates on notice.

Invoicing and Payment

• We invoice on completion or in advance. Payment is due within 7 days of invoice.

• Late payments accrue interest at 2% above Barclays Bank base rate and we may suspend or terminate Services for non-payment.

• You agree to pay reasonable costs of collection of outstanding debts.

Retainers and Client Money

• We may request an advance retainer; we may apply it to fees/expenses and request top-ups.

Anti‑Money Laundering and Sanctions

• We will conduct AML checks and may request identification and source-of-funds information. Services may be delayed until checks are complete.

• We may be legally required to report suspicions without notice and may refuse or cease to act where prohibited by AML/sanctions laws.

Conflicts of Interest

• We check for conflicts before accepting instructions. If a conflict arises, we may seek your consent to continue with safeguards or may cease to act.

• We may act for other clients, including competitors, provided we protect your confidential information.

Confidentiality and Privilege

• We will keep your non-public information confidential and use it only for the Engagement, subject to legal/regulatory disclosures and use of approved suppliers bound by confidentiality.

• Legal professional privilege/confidentiality protections may vary by jurisdiction and role; we cannot guarantee privilege will apply to all Services or communications.

Data Protection and Privacy

• We act as controller of personal data. We will process data in accordance with applicable data protection laws and our Privacy Notice.

• We may transfer data across borders using appropriate safeguards.

Use of Third Parties and Technology

• We may use third-party providers (including cloud, e‑discovery, translation, and AI tools) with appropriate confidentiality and security measures. On request, we will disclose material providers used.

• You may opt out of AI tool use for your matter by notifying us in writing (which may affect cost/scope/timelines).

Communications

• We may communicate electronically (including email and secure portals). You accept associated risks unless you request specific protections (e.g., encryption).

Intellectual Property

• We retain ownership of our know‑how, templates, and methodologies. Upon full payment, we grant you a non‑exclusive, non‑transferable license to use deliverables for your internal purposes. You may not rely on our work for or share it with third parties without our written consent.

Reliance and Third-Party Rights

• Our Services and deliverables are for your benefit only for the stated purpose. No third party may rely on them, and no third party has rights under these terms.

File Management and Retention

• We may keep files electronically. We will retain files for at least 6 years after closure, then destroy them unless you request earlier return. We may charge reasonable retrieval/copying costs.

Limitation of Liability

• Our aggregate liability arising from or in connection with the Engagement is limited to the lesser of: (a) 100% of the fees paid for the Engagement], or (b) the amount recoverable under our professional indemnity insurance.

• We are not liable for indirect or consequential loss, loss of profits, revenue, goodwill, or anticipated savings, or for losses caused by your breach, third parties, or events beyond our reasonable control.

• Nothing limits liability for fraud, willful misconduct, or liability that cannot be limited by law.

• If others are responsible for the same loss, our liability is limited to our fair share (proportionate liability).

Non-Solicitation

• During the Engagement and for 6 months after, neither party will solicit the other’s staff directly involved without prior consent, except via general advertising.

Complaints

• If you are dissatisfied, please contact Rebecca Ingram. We will investigate and respond. 

Termination

• Either party may terminate on 14 days’ written notice. We may terminate immediately for non-payment, conflict, legal/regulatory reasons, unreasonable instructions, or loss of confidence/trust.

• On termination, you will pay fees and expenses incurred up to termination, and we may retain papers until full payment (subject to legal constraints).

Force Majeure

• We are not liable for delay or failure caused by events beyond reasonable control. We will notify you and take reasonable steps to mitigate.

Consumer Rights (if applicable)

• If you are a consumer, you may have statutory cooling‑off or other rights. Details and required notices are provided in the Engagement Letter.

Assignment and Subcontracting

• You may not assign the Engagement without our consent. We may assign to a successor or affiliate and may subcontract aspects of the Services, remaining responsible for performance.

Variations

• We may update these terms on notice. The version in force when the Engagement Letter is signed applies unless we agree otherwise in writing.

Entire Agreement and Precedence

• These terms and the Engagement Letter form the entire agreement and supersede prior understandings for the Services. If there is a conflict, the Engagement Letter prevails.

Severability

• If any provision is invalid or unenforceable, the remainder remains in force, and the provision will be deemed modified to the minimum extent necessary.

Governing Law and Dispute Resolution

• Governing law: England. Courts with exclusive jurisdiction: England. 

Notices

• Formal notices must be in writing and delivered by hand, courier, or email to the addresses in the Engagement Letter and are effective on receipt (or on the next business day if received outside business hours).

By instructing us or signing the Engagement Letter, you agree to these Terms and Conditions.

Ready to get protected?

Why don't you book your free 15 minute complimentary call now to see if we are a fit.